SHIPPING
All products will be shipped from the France.
Do you ship internationally?
Yes! Though, please keep in mind if you order from outside the Europe, there may be delays in your package arriving due to unforeseen circumstances.
When do you expect to ship my order?
Preorder package aside, Most in stock orders will be processed and shipped within 1-5 days. All customers will receive an e-mail with tracking information.
How long will it take for my physical order to arrive?
From the shipping date, the expected arrival dates will depend on the country the package is being sent to.
From the shipping date, the expected arrival dates will depend on the country the package is being sent to.
France: 2-4 days
Europe: 4-7 days
United States: 7-14 days
International: 2-12 weeks
(certain countries may experience long delays)
Europe: 4-7 days
United States: 7-14 days
International: 2-12 weeks
(certain countries may experience long delays)
Mailing services tax and fees
Bergamote Bunny is not responsible for any additional fees that may incur, whether it is custom fees, taxes, or VAT.
Any fees required by the mailing services will be under the customer's responsibility.
REFUNDS
All purchases are FINAL, no refunds can be given once an order has been made.
I’m not responsible for refunding/replacing orders that:
◊ Were lost due to incorrect shipping information provided by the buyer.
◊ Were shipped to the wrong address if an address change was not requested.
◊ Become damaged during shipment through the postal service (e.g. packages bent to fit into a mailbox, left in the rain, other mishandlings by the carrier).
◊ Were shipped to the wrong address if an address change was not requested.
◊ Become damaged during shipment through the postal service (e.g. packages bent to fit into a mailbox, left in the rain, other mishandlings by the carrier).
I’m fully responsible in replacing/refund orders that:
◊ Did not arrive due to my negligence (e.g. the address on the postal label does not match the address provided by the buyer).
◊ Are missing items that were listed to be included in the purchase.
◊ Are missing items that were listed to be included in the purchase.
If you have any questions, comments, or concerns please contact me at: